Security

Securing your data is our first priority

ChemCloud implements best-practice security standards to protect your critical information.

ChemCloud offers best-practice security features across our entire product and organisation

Physical security

All ChemCloud services and data are hosted with industry-leading cloud hosting provider Amazon Web Services (AWS). AWS leverages years of experience designing and operating data centres to provide secure and reliable cloud infrastructure at any scale.

Access Control & Permissions

Role-based access control (RBAC), least-privilege principles, audit logging of user actions within ChemCloud.

Data sovereignty/residency

ChemCloud operates isolated environments in jurisdictions around the world to ensure customer data is protected by any required laws and governance structures.

Encryption

All customer data in ChemCloud is encrypted in transit over public networks using TLS 1.2+ and AES-256 algorithms whenever supported by clients. Data at rest is encrypted on volumes and services that support AES-256 encryption.

Data retention and disposal

Customers can schedule their data for permanent deletion from within the ChemCloud application at any time. A short time after this is done, data is irrevocably deleted from the platform. AWS is responsible for ensuring secure disposal of all physical volumes used to store data.

AI Security

ChemCloud operates isolated environments in jurisdictions around the world to ensure customer data is protected by any required laws and governance structures.

System monitoring and alerting

ChemCloud environments are continuously monitored for issues and suspicious activity by threat/intrusion detection systems. All alerts are triaged by the dedicated security team to ensure issues don’t become incidents.

Physical security

ChemCloud actively monitors and remediates Critical Vulnerabilities and Exposures across the product and organisation. Our security team pre-emptively and seamlessly acts to keep systems safe, secure and up to date

Organisational security

ChemCloud has developed a comprehensive set of security policies and procedures to identify, manage, and mitigate information security risk across the organisation. All personnel are vetted prior to employment, are subject to strict confidentiality agreements, and undergo regular information security awareness training.

ISO certification underway

ChemCloud is actively working toward ISO/IEC 27001:2022 certification as part of our commitment to world-class information security practices and the protection of customer data.