Orders & Shipments

Avoid the late surprises, without chasing

Every delivery and shipment in one place, with agents that chase suppliers, check shipping docs and keep ETAs current.

92%

of ETAs updated automatically

11 hrs

saved per week

4×

fewer late surprises

Shipment PO-4821 tracking card with live ETA, route and shipping document checks

How it works

From PO to received – handled at every step

PO sent

Order logged against the approved material

Confirmed

Supplier confirmation and ETA captured from email

Delivery Tracker

Shipped

Shipping docs checked, tracking link created

Shipping Docs Reviewer

In transit

ETA monitored, supplier chased if it slips

Delivery Tracker

Arrived

COA reviewed against spec

COA Reviewer

Received

NCR raised if anything’s off

See the difference

Less chasing. Fewer surprises at receipt.

Cluttered inbox of supplier and customer emails

Without ChemCloud

Spreadsheets, inboxes and phone calls

ETAs buried in email threads

Docs checked by hand at the port

Chasing suppliers one by one

Customers ask “where’s my order?”

Issues found at receipt

ChemCloud orders view with live ETAs and status

With ChemCloud

One live view, kept current by agents

Every ETA live in one view

Shipping docs checked on arrival

Agents chase on your behalf

Customers see shipments live

Exceptions flagged before receipt

Features

Everything you need to stay ahead of delays

Live ETAs

Every order’s ETA, status and journey log in one view – updated as supplier emails come in.

Order with live ETAs for each delivery in ChemCloud

Shipment tracking

Follow every delivery from confirmed to delivered. Live tracking keeps the ETA current, and Delivery Tracker logs every update against the order.

Delivery information with live tracking progress and Delivery Tracker activity

Shipping docs review

Shipping docs that land in your inbox are read and filed for you – the shipment and live tracking are set up, and missing documents are requested from the supplier.

Shipment documents filed by the Shipping Docs Reviewer agent, with its completed task

NCRs

NCRs are created from your emails and linked to the right delivery – then sent to the supplier and followed up automatically until there’s a response.

ChemCloud AI conversation where the NCR Agent creates and sends an NCR

Agents at work

Everything comes in. Only the exceptions reach you.

This week

412

supplier emails

86

shipping documents

142

open orders

ChemCloud AI

Reads, checks, chases

Result

139

handled automatically

3

need your decision

Customer story – Agriculture

“Now all our order tracking is automated. It’s all in one place, and rather than looking in the spreadsheet and looking in seven different places, if you look for something it’s all on ChemCloud.”

Shivangni Goundar

Purchasing Administrator, Tollman

Read the case study

20–30 hrs

saved per month on tracking, chasing and quotes

5+

alternative suppliers found

150+

raw materials with price history

Related modules

Book a demo

See your deliveries tracked automatically

Book a 30-minute demo and see the agents work on your own documents and orders.